Gaming should always be fun — and it stays fun when it stays in control. At 399days, we believe responsible play isn't just a rule, it's our commitment to every member. On this page, you'll learn how 399days keeps you safe and how you can build healthy gaming habits for yourself.
We've put multiple measures in place to keep every member's experience enjoyable and safe.
Set your own daily, weekly, or monthly deposit limit — you're in control. Any limit you set takes effect immediately.
Decide in advance how long you'll play. When the time is up, 399days will automatically alert you.
Feel like you need a breather? Temporarily suspend your account for anywhere from 24 hours to 6 weeks.
If you need a longer break, use the self-exclusion option. You can close your account for anywhere from 6 months to permanently.
Set your own limit on how much you're willing to lose before stopping. It helps you stay within your budget.
At regular intervals, 399days will remind you how long you've been playing and how much you've lost — making it easier to stay in control.
Responsible play means gaming in a way that adds enjoyment to your life — without causing harm. It's not a strict set of rules; it's a mindset. You play because you enjoy it, not to chase losses or change your circumstances.
399days always reminds you — gaming is a form of entertainment, not a guaranteed source of income. Every game can go either way. Responsible play means keeping that reality in mind.
Responsible gaming means:
399days' Commitment: We're more than just a gaming provider — we care about your overall well-being. Responsible play is at the core of everything we do.
It's not always easy to tell when gaming habits are becoming a problem. Watch for these signs in yourself or someone close to you:
If you notice these signs, don't blame yourself — this is a health issue and help is absolutely available. Reach out to the 399days support team or a professional organisation.
Once logged in to 399days, you can manage your protection tools directly from Account Settings. Here's how:
Log in to 399days with your username and password.
Click the profile icon in the top right corner and look for the "Responsible Play" option.
Deposit limits, session time, loss limits — set whatever works for you.
Lowering a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period — this is intentional.
If you have any concerns or want to self-exclude, reach out via 24/7 live chat.
Answer the following questions honestly. If most of your answers are "yes", your gaming habits are in good shape. If most are "no", it may be time to pause.
If more than three of your answers are "No", please reach out to the 399days support team. We're here to help, no judgment.
Responsible play doesn't mean less fun — it means more. A few good habits keep gaming enjoyable every time:
Remember — gaming is entertainment. It won't solve your financial problems, so always play within your means.
Anyone under 18 is strictly prohibited from accessing 399days. Age verification is carried out at registration and before any financial transaction.
Our Request to Parents:
If you suspect a minor is using 399days, contact the support team immediately. The account will be investigated and appropriate action taken.
You don't have to face a gaming problem alone. Both 399days support and external professional help are available:
Remember — asking for help isn't a weakness, it takes courage. 399days is always here for you.
Every member's safety is our priority at 399days. Join today and use our protection tools to build healthy gaming habits.