🔒 Privacy Last updated: January 2026

399days Privacy Policy — Our Pledge to Safeguard Your Personal Information

At 399days, your personal data is our top priority. This privacy policy clearly explains what information we collect, why we collect it, how we keep it secure, and what rights you have.


Core Data Protection Principles

What sets 399days' privacy policy apart

We don't just follow the rules — we genuinely care about your data

Encrypted Protection

All data on 399days is protected with SSL encryption. Your login credentials, payment details, and personal information are never transmitted over unsecured channels.

Never Sold to Third Parties

Your personal information is never sold. Only the minimum necessary data is shared with partners where required to deliver our services.

Your Control

At 399days, you can view, update, or delete your personal information at any time. You are always in full control of your data.

Secure Storage

All data stored on our servers is maintained in accordance with international security standards. Multiple layers of security are in place to prevent unauthorized access.

Limited retention period

We do not retain data longer than necessary. Once legal obligations are met and an account is closed, data is deleted within the specified timeframe.

Transparency in Bengali

Instead of complex legal language, 399days' privacy policy is written in plain, straightforward English so every member can understand it on their own.

This privacy policy applies to the 399days website (https://399days.vu) and all related services. By using the platform, you are considered to have accepted this policy.

01 Introduction

399days is an international online gaming platform serving users in Bangladesh and beyond. We believe privacy is a fundamental right, and our privacy policy is built on a firm commitment to protecting every member's personal information.

This document explains in detail what information we collect about you, why we collect it, how it is used, and what rights you have. For any questions, please reach out to our support team.

This privacy policy is part of 399days' Terms and Conditionsconnected with. Please read both documents together.

02 What information is collected

399days collects only the information that is genuinely needed — nothing excessive or irrelevant. The categories of data collected are as follows:

Type of Information Example When it is collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Mobile number, email address At the Time of Registration
Financial information Payment method, account number During Deposit/Withdrawal Requests
Transaction Information Deposit history, betting records Automatic on every game and transaction
Device & Technical Information IP address, browser type, device model Automatically collected during site visits
Behavioral data Session duration, preferred games, click patterns Automatically collected during site use

All data is collected transparently. 399days does not use any method to collect data covertly or track users without their knowledge.

03 Why We Collect Your Information

399days collects member information for the following purposes:

  • Account management: To secure registration, login, and account safety.
  • Service Delivery: To process gameplay, deposits, and withdrawals.
  • Identity Verification (KYC): To verify member age and identity in accordance with legal requirements.
  • Fraud prevention: To protect your account and prevent unauthorized activity.
  • Customer support: The support team can assist you properly.
  • Service Improvement: Analyzing data to improve the overall member experience.
  • Responsible Gaming: Detecting excessive gaming patterns and providing timely support.

Every piece of information we collect has a specific purpose. We never ask for data without a reason, and we never use it beyond that stated purpose.

04 How Your Information Is Used

399days uses collected data solely for the following purposes:

  • Verifying your account and ensuring secure login.
  • To accurately process deposits and withdrawals.
  • Sending personalized bonus and promotional offers.
  • To provide fast and accurate customer service.
  • To monitor platform security.
  • To comply with legal obligations.
  • Analyzing and improving service quality.

399days obtains your consent before sending any marketing or promotional communications. You can opt out at any time if you no longer wish to receive such messages.

05 Who We Share Your Information With

399days does not sell your personal information to third parties. However, limited data may be shared with specific partners where necessary to deliver our services:

  • Payment Processors: Financial information required to process transactions.
  • KYC verification service: Documents required for identity verification.
  • Game provider: Only the minimum data necessary to operate game services.
  • Law enforcement agencies: When required by legal directive or court order.
  • Regulatory Authority: As required by regulatory authorities to maintain our license.

All partners are contractually bound to meet 399days privacy standards and may not use the data they receive for any other purpose.

07 Data Protection

399days protects your data using security measures that meet international standards. Protection is applied across multiple layers, not just a single method:

  • All data is transmitted using SSL/TLS 256-bit encryption.
  • Data stored on the server is separately encrypted.
  • Passwords are never stored in plain text — only hashed versions are kept.
  • Regular security audits and penetration testing are conducted.
  • An automatic alert is triggered whenever a suspicious login is detected.
  • Our data centers operate under 24/7 security monitoring.

Use a strong password to keep your account secure, and never share it with anyone. 399days will never ask for your password by email or phone.

08 Data Retention Period

399days does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account information: For the duration your account is active, and up to 5 years after closure (as required by law).
  • Financial transaction details: A minimum of 5 years (in compliance with international financial regulations).
  • KYC documents: For the period prescribed by applicable legal obligations.
  • Marketing Information: Deleted upon withdrawal of consent.
  • Session log: Automatically deleted after 90 days.

After the specified retention period, data is securely deleted in a way that cannot be recovered.

09 Your Rights

As a 399days member, you have the following rights regarding your personal information:

  • Right to Access: The right to know what information 399days holds about you.
  • Right to Rectification: The right to update any inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain conditions.
  • Right to Restrict Processing: The right to request restriction of data processing in certain cases.
  • Right to Portability: The right to receive your personal data in a portable format.
  • Right to object: The right to object to the use of your data for marketing or analytics purposes.

To exercise any of these rights, please contact our support team. 399days typically responds within 30 business days.

10 Minor Protection

399days strictly enforces an 18+ policy. We do not knowingly collect any information from minors.

If a member is found to be under 18 years of age, their account will be immediately closed and all associated data will be deleted.

If you suspect a minor is using 399days, parents or guardians can notify our support team and we will act promptly.

11 International Data Transfers

As 399days is an international service, your data may sometimes be processed on servers located in other countries. In such cases, 399days ensures that:

  • The recipient country has adequate data protection laws, or protection is ensured through contractual agreements.
  • Data in transit is encrypted and sent through secure channels.
  • All recipient parties are contractually bound to uphold 399days privacy standards.

12 Policy Changes

399days may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the platform after an update constitutes acceptance of the revised policy.

13 Contact

For any privacy-related questions, requests, or complaints, please contact the 399days support team:

  • Live Chat: Click the icon at the bottom right of the website — Bengali support available 24/7.
  • Email: [email protected] (plain text only, not a clickable link)
  • Responses typically take 24–48 hours.

399days takes privacy matters very seriously. We will respond to any concerns you have promptly and transparently.

Get Started

Safe & Transparent — Join 399days Today

Enjoy 399days with your privacy fully protected. Welcome to Bangladesh's most trusted gaming platform — claim a bonus on your first deposit and get support whenever you need it.

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